Food relief during the Covid-19 pandemic
- Brunswick Salvos (food parcels and takeaway hot meals) - call 9388 5500
- Getato Messina in partnership with Fare Share (precooked frozen meals) - see the Gelato Messina website
- Reynard Street Neighbourhood House (precooked frozen meals - call 9386 7128
- Muslim Women's Council of Victoria (cooked halal meals available) - call 0481 752 964
- Moreland Manna (takeaway, warm meals, coffee, tea, bread and light morning tea) - call 0416 378 748
Moreland's Meals on Wheels - call 9240 2302. Available for:
- People over the age of 65
- Aboriginal and Torres Strait Islander people over the age of 50
- Aboriginal and Torres Strait Islander people over the age of 45 who are on low income, are homeless or at risk of homelessness
- People on low income and people who are homeless or at risk of homelessness over the age of 50.
Family violence prevention and support
The following services are available for you if you identify as a woman:
Berry Street Northern Family and Domestic Violence Service provides family violence support for women in the northern region. Phone: 9540 4700 (9am-5pm, weekdays except public holidays)
Safe Steps Family Violence Response Centre provides family violence support for women in Victoria, including outreach and accommodation help. Safe Steps also has a specialist Disability Family Violence Program.
Phone: 1800 015 188 (24 hours, every day)
Chat online between 9am and 9pm, Monday to Friday
Djirra Aboriginal Women Support Service provides services to Aboriginal women in Victoria, including those who have experienced family violence.
Phone: 1800 105 303 (9am-5pm, weekdays except public holidays)
InTouch (Multicultural Centre against Family Violence) provides culturally appropriate family violence services throughout Victoria. InTouch also provides immigration support.
Phone: 1800 755 988 (9am-5pm, weekdays except public holidays)
The following services are available for you if you identify as a man:
Mens Line Australia is a national telephone and online counselling, information and referral service for men with family , mental health or relationship issues.
Phone: 1300 78 99 78 or online (24 hours, every day)
Dardi Munwurro Strong Spirit Aboriginal Men's Crisis Support provides family violence, healing and behaviour change programs for Aboriginal men. Its aim is to break the cycle of inter-generational trauma in Aboriginal families and communities
Phone: 1800 435 799 (24 hours, every day).
Victims Assistance Program provides help for people who have experienced violence, as well as family members and partners of people who have been victim of crime or violence
Phone: 1300 362 739 (9am-5pm, weekdays except public holidays)
1800 819 817 (Helpline 8am-11pm, every day)
With Respect is a family violence and intimate partner violence service for LGBTIQ+ communities and their families. It can respond to both the person impacted by violence and the person perpetrating violence.
Phone: 1800 LGBTIQ (1800 542 847)
Northern Community Legal Centre provides free and confidential legal advice and assistance to people who live, work, or study in Moreland, Hume or Mitchell Shire.
Phone: 99310 4376 (9am-5pm, weekdays)
Elder Abuse Prevention Network: north and west metropolitan regions aims to stop elder abuse through education, resources and campaigns
Phone: 1300 637 744
As part of our gender equality commitment, we partner with organisations across Victoria, the north and Moreland to prevent family violence, including:
Our commitment to gender equality means that we will always work to prevent family violence. Our Gender Equality Commitment is guided by the following policies, from all levels of government:
- Choosing Positive Paths gives mothers, other protective parents and caregivers information on how to help children affected by family violence
- Koori parenting resources from the Victorian Aboriginal Health Service include booklets, posters and postcards with messages and strategies to help break intergenerational cycles of trauma within their families.
- Family Safety Pack - Fact sheets in 46 community languages includes information about Australia’s domestic and family violence, sexual assault and forced marriage laws.
- The Australian Muslim Women's Centre for Human Rights have an Islam and Muslims oppose violence against women guide for Muslim women who have experienced family violence and for Muslims to inform themselves and their community about family violence. Languages: English, Arabic, Farsi, Somali, Urdu.
- The Multicultural Centre for Women's Health (MCWH) have a Multilingual Library Catalogue for resources, including about family violence.
- Family Violence Help Card provides Help Cards in English, Vietnamese and Chinese.
- Multi-language family violence posters inform community members about support services that are available in the northern metropolitan region. Languages: English, Arabic, Farsi, Chinese, Hindi, Turkish and Vietnamese.
- Family violence: what police do - multi-lingual fact sheets explain Victoria Police's response to family violence. Languages: English and 13 community languages.
Emergency housing relief during the Covid-19 pandemic
During the pandemic, the Victorian Government has provided support to housing and homelessness services to make sure all community members have safe shelter. This includes financial assistance for staying in short-term accommodation, such as motels, and assistance to establish private rental tenancies. For assistance, contact:
The Victorian Government has set up a rental assistance fund to provide payments of up to $3000 to Victorians experiencing rental hardship due to the coronavirus pandemic. All Victorians can access this, regardless of their citizenship or residency status. To find out more about eligibility and how to apply, see Housing Victoria. To seek information and basic advice, see Tenants Victoria.
We have a dedicated phone line and email address for residents to contact if they need support as a result of the impacts of the COVID-19 pandemic. Call 8311 4140 from Monday to Friday between 9am-5pm or email firstname.lastname@example.org.
Inner North Community Foundation Disaster Relief Fund
Grants of $1,500 are available for projects that directly service vulnerable cohorts impacted by Covid-19. Priority will be given to small to medium charities with less capacity to fundraise.
Find out more about the Disaster Relief Fund.