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COVID-19 Council service changes

Information last updated: 20 October 2021

Moreland City Council services are affected by COVID-19 restriction changes. On this page is a complete list of our services and their opening status.

Changes to specific services

Scroll down to find the service you are looking for.

  • The health and safety of our residents and staff is foremost in our service delivery during COVID-19. As such, we have made changes to the way we deliver some of our services and have also had to cancel some services.  Essential support services continue to be provided with additional health and hygiene practices and measures put in place.     

    Home Support services, Personal Support, Respite Support, Delivered Meals and Community Transport will continue, with some adjustments to services.      

    Planned Activity Groups/Social Support Groups  

    Groups are cancelled until further notice, however we are working with residents to provide alternative social connection opportunities and activities that can be done at home.    

    Senior Citizen groups

    Cancelled until further notice. We are working with groups on options for staying connected while staying at home.    

    Delivered meals program

    Additional Commonwealth Home Support Program (CHSP) funding has been provided to provide additional meals to the community during COVID-19.

    If you have any questions or concerns about your service, or find out if you or someone you know are eligible for a service, phone 9240 2302.

  • Posting of animal tags has been delayed.

    Please ensure you still register your animal if they are 3 months or older to avoid potential fines. You can register your animal on our Pet registration page.

  • Our breastfeeding support at our Coburg and Merlynston Maternal and Child Health Centres will continue but only a restricted number of clients will be allowed, and only mums and babies can attend.

    Sessions will now be by appointment only. To book an appointment call us on 9240 1111 and select 2.

    Appointments are available for:

    • Merlynston (Bain Reserve, Merlyn Street, Coburg North) on Mondays between 9am and 3pm
    • Coburg (Coburg Children's Centre, 1 Wardens Walk, Coburg) on Wednesdays between 9am and 3pm

    For general enquiries contact our Maternal and Child Health team on 9240 1111 and select option 2.

  • The latest information on COVID-19 support for businesses is on our COVID-19 business resources page.

  • All face-to-face Citizenship Ceremonies have been postponed.

    If you have a question about citizenship you can ask call 131 880 or find out more on the Department of Home Affairs website.

    You can find out more about these ceremonies on our Citizenship ceremonies page.


  • The Counihan Gallery is currently closed.

    You can find out more about the Gallery and the online exhibitions they are holding on our Counihan Gallery page.

  • Please note: Customer Service Centres will be closed from Thursday 5 August until further notice.

    You can call us on 9240 1111 to talk with our Customer Service Team while our centres are closed.  

    You can find out about many of our services on our website, including:

    You can also get urban planning advice by calling(03) 9240 1111 or you can view advertised plans on our Advertised planning applications page.

    You can find out more about our Customer Service Centres on our Contact us page.

  • Most Council-run community meetings and information sessions have been cancelled or alternatively consultation is being conducted in a different way.

    Advice about specific meetings and sessions will be provided to relevant participants.

    Event permits for outdoor spaces have been suspended.

  • Our Family Day Care service is still operating. You can find out more about this service on our Child care page.

    If you require child care or are interested in becoming a home based educator call 9240 2300.

  • All council-managed halls, senior citizen centres and meeting rooms are closed from Thursday 5th August. We will notify you when it is safe to reopen our venues, pending further advice from the Department of Health.  

    Our number one priority is the health, safety and wellbeing of our community and staff. Due to the highly infectious nature of the Delta variant, any groups found using council-managed venues without permission will have their bookings cancelled, their venue keys removed and be reported to the authorities. 

    Any one-off bookings scheduled during lockdown will be refunded in full and any regular bookings will be credited. There is no need to contact us to cancel your booking.
     Please allow us some time to process these refunds.

  • Our Council-run immunisation services are still running and appointments must be made before you can attend. You can find out more about these services on our Immunisation page.

    Masks must be worn in all immunisation facilities.

    If you are looking for information about getting the COVID-19 vaccine, this is on our COVID-19 vaccinations page.

    Please call us on 9240 1111 or email if you have questions about immunisation services.

  • All of our libraries will be closed from Thursday 5th August until further notice. You can find out more about our libraries on our Visit or contact us at the library page.

    We are running click and collect services at all our libraries. For more information go on our Library services during restrictions page.

    Online library services will continue to be available including ebooks and audiobooks. You can find out more about online library services on our eLibrary page.

    All in-person library programs, events and room bookings have been cancelled or postponed.

  • As of 8pm on Thursday 5 August all Active Moreland Aquatic and Leisure Centres have closed. 

    All memberships will be placed on suspension or receive a full credit for the closure period. Please be patient as we process all credits and suspensions.

    You can find out more information about our Aquatic and Leisure Centres on our Active Moreland website.

  • All our Maternal and Child Health Centres are open and are doing a mix of face to face and telehealth consults.

    If you, or your child is not well, please reschedule your appointment. If you attend and your child or you have signs of being unwell we cannot do the consult and will request that you reschedule your appointment. A surgical face mask is to be worn by all people over age of 12 and we will provide you with one if you don’t have one. 

    You will be asked to scan a QR code prior to entry of building for contact tracing purposes.

    Our New Parent groups and Sleep and Settling training will remain online until further restrictions are eased.

    For further information, call our Maternal and Child Health team on 9240 1111 and select option 2.

    More information about our services is available on our Maternal and Child Health page.

  • Our playgrounds and outdoor skateparks are open to children of all ages.

    There is no limit to the number of adults that can accompany a child; however, public gathering limits apply. Adults can remove their mask to eat or drink.

    You can find out more about sport and exercise restrictions on the Victorian Government Coronavirus website.

  • Oxygen Youth Space will be closed from Thursday 5th August until further notice.

    The Moreland Youth team is available online and over the phone for all youth support. To speak to us you can call 9389 8645, email or visit our Moreland Youth Facebook page.

  • The parking team will still be operating over the duration of lockdown.

    With restrictions easing, parking officers will begin enforcing all parking restrictions from Monday 25 October. Please check the signs, comply with the road rules, and display a valid permit in permit areas to avoid fines.

  • With restrictions easing, parking officers will begin enforcing all parking restrictions from Monday 25 October. Please check the signs, comply with the road rules, and display a valid permit in permit areas to avoid fines.

  • Our Supported Playgroups are currently operating online. 

    For more information about our playgroups and how to get involved please phone 9240 2455.

  • Primary School Holiday programs are still operating.

    For more information please email or phone 9240 2427 or 9240 2360.

    You can find out more about these programs on our School Holiday programs page.

  • If you have sharps, needles or syringes that you would normally bring to our Customer Service Centres, you can now take them to Merri Health located at 93 Bell Street, Coburg.

    For more information you can call Merri Health on 1300 637 744.

  • Indoor physical recreation and sport activities must not operate. 

    Some outdoor recreation and sports activities have been allowed to resume. You can find out what is allowed and the restrictions around these activities on the Victorian Government's Coronavirus website.

    All other sporting codes, clubs and associations will need to cease operations from their sporting facility and remain closed to their members and the public until further notice. This includes outdoor sport facilities and indoor sports centres such as gyms, training facilities and pools.

    Information about the Aquatic and Leisure Centres in Moreland in on our Active Moreland website.

  • Our waste and bin collection and recycling services are still in operation and are running as normal.

    You can find out more about our waste collection services on our Bins and collection services page.