Bin repairs and replacements
Due to high demand of 80 litre and 120 litre mobile bins there is currently a 1-3 week delay in delivery of all waste bins including green, recycle and garbage.
We will continue to provide waste collection services and the collection of kerbside service is not impacted by this. The only impact is on the supply of new and/or replacement bins.
Thank you for your understanding at this time.
Council will repair or replace your bin if it has been damaged. A bin is considered damaged and will be repaired if it is missing its wheels or lid. If the bin has a split body it will be replaced with a new bin.
Place the damaged bin on the nature strip and ensure the bin is empty. If you are able to, please tip the bin over and place it upside down with the lid open.
We action damaged bin reports 24 hours after your collection day. If your bin is unable to be used until your next collection, we organise a replacement bin.
Lost or stolen bin
To prevent theft or damage to your bins, you need to bring them back onto your property within 24 hours after your waste collection.
Once Council receives your request, a replacement bin is delivered within 48 working hours.
Bins in new properties
If you move into a new property which does not already have a garbage and recycling bin on site, contact Council to order bins for the property and arrange delivery.
Residents and businesses can also recycle food and garden waste by ordering a food and garden organics bin from Council.
Bins at multi-unit developments and apartment sites
Shared bins are provided at many multi-unit and apartment sites across Moreland for use by all residents at the development. They are agreed to as part of the Waste Management Plan process between the developer and Council.
Shared garbage and recycling bins generally have 240 litres of capacity and are 3 times larger than the standard 80 litre garbage bin. One shared garbage bin has the capacity to service 2 to 3 units. Shared food and garden organics bins are also available on request.
New look garbage bin design and lid colour
New garbage bins have a red lid
If you receive Council's waste service for the first time or have your bin replaced, you will receive a garbage bin with a red lid. Existing garbage bins in Moreland have a dark green lid.
This change is to ensure Council adheres to the Australian Standard. Over time, all garbage bins in Moreland will have a red lid.
The design of the 80 litre garbage bin has also changed. The old 80 litre bin had the same sized body as a 120 litre bin with a raised floor to make the bin volume 80 litres. The new 80 litre bin does not have a raised floor but has a smaller body.
While the new bin looks smaller than the old 80 litre bin, it holds the same volume of waste.
Contact Council if you need further information.