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Contact the Kids helpline or Lifeline if you require urgent support or advice 24 hours a day, 7 days a week.

Kids Helpline

Kids Helpline is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Contact: 1800 55 1800 (24 hours a day)      


Lifeline provides crisis support and suicide prevention services for all Australians experiencing a personal crisis.

Contact: 13 11 44 (24 hours)

Anglicare Youth Services - Glenroy

Adolescent community support (teenage foster care); adolescent support programs (case management); youth activity service; youth education specialist support program; multicultural support groups; and drug and alcohol services.

Eligibility: 12-17 years
Address: 32 Widford St, Glenroy
Contact: 9306 0000 
WebsiteAnglicare Victoria

Arabic Welfare Inc

Counselling services and general welfare and settlement support; family relationship support; and referral services to all members of the Arabic-speaking communities in the north west metropolitan region and to a limited extent, across Victoria.

Eligibility: Arabic-speaking community
Address: Level 1, 233 Sydney Road, Brunswick
Contact: 9380 9345
WebsiteArabic Welfare Inc

Brosnan Centre

Brosnan Centre is a holistic support service for young people exiting adult prisons or Youth Justice centres who are assessed as high risk or need, with limited social and family networks, limited accommodation and post release support options and experiencing multiple and complex health problems.

Eligibility: 17-25 years
Address: 10 Dawson Street, Brunswick
Contact: 9387 1233 or email Brosnan Centre
WebsiteJesuit Social Services


Health advice, support and information. Headspace Glenroy offers psychologists, counsellors, general practitioners, psychiatrists and a mental health nurse.

Eligibility: 12-25 years
Address: 2A Hartington Street, Glenroy
Contact: 1300 880 218
WebsiteHeadspace Glenroy


Online and telephone service supports young people and their families going through a tough time.

Eligibility: 12-25 years

Kurdish Association of Victoria - Pascoe Vale

Casework and counselling services.         

Eligibility: Kurdish people from Turkey, Iraq, Iran, Syria, former Soviet Union or anywhere
Address: 36 Fawkner Road, Pascoe Vale
Contact: 9379 5679                                               

Merri Community Health Services

The youth counselling team at Merri Community Health Services provides voluntary, short to medium-term counselling. This may include help with difficulties with family and friends, school, relationships, mental health, sexuality, assault, family violence, anger management, body image issues, eating disorders or any other concerns. The team offers counselling support as well as creative arts opportunities. The service also offers a Victims Assistance and Counselling Program.

Eligibility: 12-25 years and live, work, study or play in Moreland
Address: 11 Glenlyon Road, Brunswick
Contact: 9355 9900 to be referred to counselling or speak to a counsellor, or attend the Social Work Duty Service between 1 pm and 4 pm, Monday to Friday
WebsiteMerri Community Health Services

Moreland Youth Services

Individual support for young people.

Eligibility: 12-25 years
Contactcontact Council
WebsiteMoreland Youth Services

Orygen Youth Health

Specialist youth mental health service and research centre that offers a range of education, training, advocacy and health promotion activities.

Address: 35 Poplar Road, Parkville
Contact: 9342 2800 or 1800 888 320
WebsiteOrygen Youth Health

The Salvation Army - Brunswick Youth Services

This program offers counselling, health information, referral and support for people with drug and alcohol dependency problems. Assistance can be provided for people coming into or out of residential detox or rehabilitation programs.

Address: 10-12 Tinning Street, Brunswick
Contact: Youth Development Worker on 9384 8308 or email Youth Development Worker
WebsiteBrunswick Youth Services