Family violence help

Call Triple Zero (000) for emergency assistance.

This is when someone has been, or is about to be, injured, property damaged or other criminal acts that need a response immediately.

Family Violence and Sexual Assault Intake - Women

Berry Street Northern Family and Domestic Violence Service

Phone: 9450 4700 (9 am - 5 pm, weekdays except public holidays)

Family violence support for women in the northern region. Services include risk assessment and safety planning, court support, case management, counselling, group work and secondary consultation to workers.

Safe Steps Family Violence Response Centre

Phone: 1800 015 188 (24 hours, every day)

Family violence support for women in Victoria. Services include safety planning, short and longer-term safe house accommodation and outreach services.

Centres Against Sexual Assault (CASA)

Phone: 9635 3610 (business hours) or 1800 806 292 (after hours)

Victorian crisis response for victims/survivors of sexual assault, including counselling/advocacy support.

Family Violence and Sexual Assault Support - Women and Men


Phone: 1800 737 732 (24 hours, every day)

National telephone and online sexual assault, domestic and family violence counselling service.

Victims Assistance Program

Phone: 1300 362 739 (9 am - 5 pm, weekdays except public holidays)

Phone: 1800 819 817 (Helpline 8 am - 11 pm, Monday to Sunday)
Text: 0427 767 891 or

Help for people who have experienced violence. Also support family members of victims of crime and family members, dependents and partners of people who have died as a result of an act of violence.

Other Support Services - Women

InTouch (Multicultural Centre against Family Violence)

Phone: 1800 755 988 (9 am - 5 pm, weekdays except public holidays)

Statewide culturally appropriate family violence support. Services, programs and responses to issues of family violence in culturally and linguistically diverse communities, immigration support.

Other Support Services - Men

Mens Line Australia

Phone: 1300 78 99 78 (24 hours, every day)

National telephone and online support, information and referral service for men with family and relationship concerns.

Men’s Referral Service

Phone: 1300 766 491 (weekdays 8 am - 9 pm, weekends 9 am - 5 pm)

Men’s family violence telephone counselling, information and referral service operating in Victoria, New South Wales and Tasmania.

Support Services - Kids

Kids Helpline

Phone: 1800 55 1800 (24 hours, every day)
Counselling via phone, email or webchat for children and teens.

Other Support Services in Hume/ Moreland

Further family violence, housing, legal and court support services that operate in the Hume Moreland area.