Customer requests and enquiries

Report a problem, ask a question, or give us feedback online.

Register as a user with Online Services and sign in to be able to view the status of all requests you have logged with Council.

Alternatively, you can go to My requests to view the status of your requests. You need to be on the same device you used to log the issue.


Council is committed to protecting your privacy. Any personal information you share will only be used by Council to process your message. Council will not give this information to any other individual or organisations unless required by law.

Change of name, address or ownership

Tell Council of any change of name, address or ownership through a separate form.

Other ways to contact Council

See contact us for other ways to contact Council by phone, in person, by mail, or online.