Council service announcements in relation to COVID-19

Information on the current restrictions in place in Moreland can be found on our current COVID-19 restrictions web page.

Updated information on Council Services changes can be found on our Council service announcements in relation to COVID-19 webpage.

 

Translated COVID-19 Service Announcements

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简体中文 Türkçe  

 

Last updated: Monday 27 July, 11:00am

The Victorian Government has announced that from 11.59pm on Wednesday 8 July, Metropolitan Melbourne will be placed on Stage 3 Stay at Home restrictions for 6 weeks.

This means that there are only 4 reasons you should be leaving your home, including:

  • To work or study (if you can't from home)
  • Shopping for food or essential items
  • For exercise (outdoor exercise only, with one other person or member of your household)
  • To provide care giving, for compassionate reasons or to seek medical treatment

This also means that Council will be temporarily closing a number of our services and facilities.

Our priority is the health and safety of our community and staff, and with this in mind we continue to make decisions that may impact the way we deliver our services, events and programs.

For translations of the current restrictions, visit the DHHS translated resources web page.

 

On this page is a complete list of our services and their opening status.

To find information about a particular service use the menu below:

Aged and Community Support

Breastfeeding support

Citizenship Ceremonies 

Counihan Gallery closed

Customer Service Centre closures

Events

Family Day Care operating

Halls and venues for hire

Immunisation services

Library closures

Leisure and aquatic centres closures

Maternal and child health

Outdoor recreation equipment closures

Oxygen Youth Space closure

Playgroups closed 

School Holiday Program suspended

Sharps disposals

Sport and recreation

Support for businesses

Waste services 

All other services

More information about coronavirus

 

Customer Service Centre closures

Our Customer Service Centres are temporarily closed.

We're still available to provide you with information and services:

  • Call us on 9240 1111 to talk with our Customer Service Team.
  • View our online services including bins and collections, new pet registrations, planning enquiries and more.

You can access urban planning advice via phone (03) 9240 1111 or viewing advertised plans online.

 

Sharps disposals 

If you have sharps, needles or syringes that you would normally bring to our Customer Service Centres - you can now take them to Merri Health located at 93 Bell Street Coburg.

For more information you can call Merri Health on 1300 637 744.

 

Library closures

All of our libraries will be closed from Wednesday 8 July at 5pm until further notice. Items have been renewed until 31 August and library fines will be suspended during the closure. All library programs, events and room bookings have been cancelled.

Online library services will continue to be available including books, audio books, magazines, newspapers, music, movies and online resources. See more information on our eResourcesFollow us on Facebook page for the latest livestream events and online webinars.

The ‘Books to Your Door’ contactless home delivery service continues to run with options to have your reserved items or a selection of 10 items delivered to you. Find out more and register for the service.

 

Leisure and aquatic centre closures

Brunswick Baths will re-close effective close of business Wednesday 8 July 2020 as per the State Government's latest announcement on the return of Stage 3 restrictions for metropolitan Melbourne.

Oak Park Sports and Aquatic Centre, Coburg Leisure and Fawkner Leisure Centre will remain closed.

Please note Oak Park, Coburg Olympic and Pascoe Vale outdoor pools are closed for the entire winter period and re-opening will be based on State Government restrictions. 

Visit the Active Moreland website for the latest information.

 

Outdoor recreation equipment closures

Playgrounds, skate parks, outdoor gym equipment and other areas with outdoor recreation equipment are closed.

 

Sport and Recreation

The following sporting codes can still operate in Moreland:

All other sporting codes, clubs and associations will need to cease operations from their sporting facility and remain closed to their members and the public until further notice. This includes outdoor sport facilities and indoor sports centres such as gyms, training facilities and pools. As per the State Government advice, if you live in an impacted area you cannot participate in community sport elsewhere.

 

Oxygen Youth Space closure 

Oxygen Youth Space is currently closed.

The team is available online and over the phone for all youth support. Please call 9389 8645, email oxygen@moreland.vic.gov.au or visit our Facebook page.

 

Aged and Community Support 

The health and safety of our residents and staff is foremost in our service delivery during COVID-19. As such, we have made changes to the way we deliver some of our services and have also had to cancel some services.  Essential support services continue to be provided with additional health and hygiene practices and measures put in place. 

Planned Activity Groups/Social Support Groups -Groups are cancelled until further notice, however we are working with residents to provide alternative social connection opportunities and activities that can be done at home. 

Senior Citizen groups — Cancelled until further notice. We are working with groups on options for staying connected while staying at home. 

Moreland Age-Friendly Ambassadors Program — on hold at the current time. We are working on other Living and Ageing Well strategies to support older people during COVID-19.  

Delivered meals program — Additional Commonwealth Home Support Program (CHSP) funding has been provided to provide additional meals to the community during COVID-19. 

Home Support services, Personal Support, Respite Support, Delivered Meals and Community Transport will continue,with some adjustments to services. 

Assessment Services – The Moreland Regional Assessment Service continues to conduct assessment on behalf of My Aged Care – if you would like an assessment for services and are over 65 years or Aboriginal or Torres Strait Islander over 50 years contact 1800 200 422, or if you are under 65 years contact our Assessment Service on 9240 2338 to discuss your eligibility for an Assessment. 

If you have any questions or concerns about your service, or find out if you or someone you know are eligible for a service,  please phone (03) 9240 2302.

 

School Holiday Program suspended 

The program is currently operating however enrolment has closed due to reaching capacity, for more information visit our Primary School Holiday Program page.  The last day of School Holiday Program is Friday 10 July 2020.

 

Family Day Care operating 

Our Family Day Care service is still operating. If you require child care or are interested in becoming a home based educator call 9240 2300.

 

Playgroups closed 

All Council-led playgroups will be closed until further notice.

 

Maternal and child health

All our Maternal and Child Health centres are open and continue to provide telehealth and short face-to-face consultations for 0 to 4-month-old babies and priority groups throughout July.

We will continue with telehealth for 8 month to 3.5 year olds for the month of July.

New Parent groups are going back online for July.

For further information, call our Maternal and Child Health team on 9240 1111 and select option 2.

Read the latest COVID-19 health care information (PDF 304Kb) for parents with infants and young children from the Department of Health and Human Services.

 

Immunisation services

Our Council-run immunisation services are still running and appointments must be made before you can attend. All sessions are at Coburg Town Hall, 90 Bell St, Coburg with plenty of parking on Urquhart Street. 

Please call us on 9240 1111 or email sd-immunisation@moreland.vic.gov.au for any queries.

 

Breastfeeding support

As of 15 June 2020, Moreland went back to providing face-to-face breastfeeding support every Wednesday to families via an appointment system at our Coburg Maternal and Child Health Centre.

You can book your one on one appointment with our team via our booking line on 9240 1111 and by selecting option 2. Where possible, we request for only the mother and child to attend the appointment.

All appointments need to be made via the booking line as we are not taking drop-ins at the moment due to COVID-19.

We will also be setting a breastfeeding support service at Merlynston mid-July. Further details on this service will be provided soon.

For general enquiries contact our Maternal and Child Health team on 9240 1111 and select option 2.

 

Citizenship Ceremonies 

All face-to-face Citizenship Ceremonies have been postponed. Online Citizenship Ceremonies are now being conducted by Moreland, and arranged by the Department of Home Affairs. 

If you have a query regarding citizenship visit the Department of Home Affairs website or call 131 880.

 

Counihan Gallery closed

The Counihan Gallery is currently closed.

 

Waste services 

Our waste and bin collection and recycling services are still business as normal. Learn more about waste collection services.

 

Halls and venues for hire 

All council-managed halls, Senior Citizen Centres and meeting rooms have been temporarily closed.

 

Events 

Most Council-run community meetings and information sessions have been cancelled or alternatively consultation is being conducted in a different way. 

Advice about specific meetings and sessions will be provided to relevant participants.

 

All other services 

All other services will run as normal, unless otherwise advised.

 

Support for businesses 

If you're a local business and looking for support during this time, visit our Business Moreland website.

 

More information about coronavirus 

For those wanting more information about coronavirus and how to keep yourself and other safe, this web page is a great resource, provided and regularly updated by the Victorian Department of Health and Human Services (DHHS)

The health and safety of our community remains our top priority and we will continue to keep you informed