Council service announcements in relation to COVID-19

Our priority is the health and safety of our community and staff, and with this in mind we continue to make decisions that may impact the way we deliver our services, events and programs. 

Customer Service Centre closures 

Our Customer Service Centres are temporarily closed. 

We're still available to provide you with information and services: 

  • Call us on 9240 1111 to talk with our Customer Service team. 

  • View our online services including bins and collections, new pet registrations, planning enquiries and more. 

Urban Planning Services are continuing remotely. You can access urban planning advice via phone (03) 9240 1111 or viewing advertised plans online.

Sharps disposals 

If you have sharps, needles or syringes that you would normally bring to our customer service centres to dispose - you can now take them to Merri Health located at 93 Bell Street Coburg. 

For more information, you can call Merri Health on 1300 637 744. 

Libraries open with restrictions

Public libraries have been advised they can open from Monday 1 June with 20 person limits. We are investigating what our libraries can offer in accordance within the State Government's new restricted guidelines. Please check back here and follow our social media channels for more information later in the week.

Brunswick pools open with restrictions

Brunswick Baths' indoor and outdoor pools will open on Tuesday 9 June, with 20 person limits. Opening hours will be 6am to 10am and 4pm to 8pm Monday to Friday, 8am to 6pm Saturday and closed Sundays and public holidays. 

Access will be available for members only initially, and sessions must be pre-booked and paid for online or by phone on 9381 1840 (visits will be pay-as-you-go while memberships remain suspended). Bookings will be for 45 minutes, with 15 minutes between sessions to allow for cleaning. 

Change rooms will not be available for use. Gyms and fitness classes remain closed at this time, pending further announcements from the State Government.

Coburg LeisureFawkner Leisure, Oak Park, Coburg Olympic and Pascoe Vale outdoor pools closed 

Coburg Leisure and Fawkner pools will also remain closed for maintenance works. 

Oak Park Coburg Olympic and Pascoe Vale outdoor pools are closed for the winter period.  

Gyms and fitness classes remain closed at this time, pending further announcements from the State Government.

Outdoor recreation equipment open 

Playgrounds, skate parks, outdoor gym equipment and other areas with outdoor recreation equipment are open. Equipment is restricted to a maximum of 10 users at one time. 

Public BBQ facilities are also open.  

Oxygen Youth Space open for appointments 

Oxygen Youth Space is open for face-to-face and small group meetings by appointment or referral only from Monday 1 June. 

The team is available online and over the phone for all youth support. Please call 9389 8645, email oxygen@moreland.vic.gov.au or visit our Facebook page. 

Aged and Community Support 

The health and safety of our residents and staff is foremost in our service delivery during COVID 19. As such, we have made changes to the way we deliver some of our services and have also had to cancel some services.  Essential support services continue to be provided with additional health and hygiene practices and measures put in place. 

Planned Activity Groups/Social Support Groups- Groups are cancelled until further notice, however we are working with residents to provide alternative social connection opportunities and activities that can be done at home. 

Senior Citizen groups – Cancelled until further notice. We are working with groups on options for staying connected while staying at home. 

Moreland Age-Friendly Ambassadors Program – on hold at the current time. We are working on other Living and Ageing Well strategies to support older people during COVID19.  

Delivered meals program- Additional Commonwealth Home Support Program (CHSP) funding has been provided to provide additional meals to the community during COVID 19. 

Home Support services, Personal Support, Respite Support, Delivered Meals and Community Transport will continue, with some adjustments to services.  

If you have any questions or concerns about your service, or find out if you or someone you know are eligible for a service,  please phone (03) 9240 2302. 

School Holiday Program suspended 

We have temporarily suspended our Primary School Holiday Program. Stay tuned for more information on when this program will re-open. 

Family Day Care operating 

Our Family Day Care service is still operating. If you require child care or are interested in becoming a home based educator call 9240 2300. 

Kindergarten enrolments open 

We are still accepting kindergarten enrolments for 4 year old kindergarten in 2021. Please apply before 31 May. Learn more about how you can apply. 

Playgroups closed 

All Council-led playgroups will be closed until further notice. 

Maternal and child health  

We have modified our service to have short face-to-face consultations with families. As of 18 May 2020, all 0-8 week-old babies are having face to face appointments for physical assessment at one of our centres.  

All other MCH services continue via phone and video chat. More changes will take place in the coming months as we transition to normal operations.  

Immunisation services 

Our Council-run immunisation services are still running and appointments must be made before you can attend. All sessions are at Coburg Town Hall, 90 Bell St, Coburg with plenty of parking on Urquhart Street. 

Please call us on 9240 1111 or email sd-immunisation@moreland.vic.gov.au for any queries. 

Breastfeeding support 

Our breastfeeding support to families is currently being delivered over the phone. You can chat to our nurses on Monday to Friday, 9am to 4pm by calling 9304 5690. 

Citizenship Ceremonies 

All face-to-face Citizenship Ceremonies have been postponed until further notice. Online Citizenship Ceremonies will be facilitated by Council. 

If you have a query regarding citizenship visit the Department of Home Affairs website or call 131 880. 

Counihan Gallery open 

The Counihan Gallery is will open from Wednesday 3 June with additional hygiene measures in place. The gallery will be open Wednesday to Saturday, 11am until 5pm, closed Sundays. 

Waste services 

Our waste and bin collection and recycling services are still business as normal. Learn more about waste collection services. 

Halls and venues for hire 

Some council-managed Halls, Senior Citizen Centres and Meeting Rooms are available for hire. Hire requests will be considered on a case-by-case basis. Please call 9240 1111 for more information. 

Events 

Most Council-run community meetings and information sessions have been cancelled or alternatively consultation is being conducted in a different way. 

Advice about specific meetings and sessions will be provided to relevant participants. 

All other services  

All other services will run as normal, unless otherwise advised. 

Support for businesses 

If you're a local business and looking for support during this time, visit our Business Moreland website. 

More information about coronavirus 

For those wanting more information about coronavirus and how to keep yourself and other safe, this webpage is a great resource, provided and regularly updated by the Victorian Department of Health and Human Services (DHHS).  

The health and safety of our community remains our top priority and we will continue to keep you informed.