Face masks

Information last updated: 18 January, 12:00pm

On this page:


Face mask requirements

From 11:59pm on Sunday 17 January 2021, face masks are no longer mandatory in all public indoor settings. This is a change to the current Victorian COVIDSafe Summer restrictions.

Face masks continue to be mandatory in the following locations:

  • on public transport
  • when riding in a ride share or taxi
  • inside shopping centres, including the retail stores inside shopping centres, such as clothing stores
  • inside indoor markets
  • in large retail stores (over 2000 sq.m), such as department stores, electronics stores, furniture stores, hardware stores or supermarkets
  • on domestic flights to and from Victoria
  • at airports
  • in hospitals

You must always carry a face mask with you when you leave home unless you have a lawful reason not to. It is strongly recommended you wear one whenever you cannot keep 1.5 metres distance from others, including during home visits.

From 12:00am on 5 October 2020 face shields and bandannas were determined to be no longer acceptable as adequate face coverings. Victorians need to move to only wearing fitted face masks which cover both the nose and mouth as a result.

Please visit the Victorian Government's Coronavirus website, or the Department of Health and Human Services website for detailed information on face mask rules and exceptions.

Visit our Current COVID-19 Restrictions page for more information on what restrictions apply in Moreland.

What this means

You must wear a face mask when you are in one of the locations listed above, or when you are outdoors in an area where you are unable to stay further than 1.5m away from others (like walkways, public transport stations, outdoor markets), unless a lawful exception applies.

Your face mask needs to be fitted and cover both the nose and mouth. You can find a guide on how to make your own cloth mask on the DHHS website. You can also watch this helpful video on how to wear your mask.

You must continue to carry a face mask with you at all times when you leave home, unless you have a lawful reason not to. This is in case you require your face mask, for example, if you aren’t able to keep 1.5 metres distance from other people or enter a public indoor space.


Some exceptions apply, such as infants and children under the age of 12. 

Please visit the Department of Health and Human Services website for information on other lawful exceptions. 

If you have a lawful exemption for not wearing a face mask (such as a relevant medical condition), you do not have to wear a face mask anywhere.

If you are unsure whether you should be wearing a mask because of an existing medical condition, consult your local medical professional for further advice.

Other ways to stay safe

  • Washing your hands regularly with soap and warm water.
  • Using an effective hand sanitiser with over 60% alcohol content.
  • Keeping 1.5m distance from others.
  • Getting a COVID-19 test at the earliest sign of cold/flu like symptoms and isolating at home while waiting for your results.

Additional mask information

You will find additional information about face masks including local organisations that are producing masks, what you should look for when buying a mask, and how to make your own mask, on our Be Kind to Yourself web page.

This page also has information and resources on looking after your physical and mental health, and on relationships and safety.


Translations of face mask requirements

The DHHS has provided translated videos on the need for face masks, as well as how you can make your own mask and how to wear a mask safely.


DHHS distribution of masks

The Department of Health and Human Services will be distributing 2.1 million reusable face masks to:

  • Vulnerable Victorians
  • Aboriginal Victorians; and
  • Workforces who come into direct client contact and deliver Victorian Government funded health and human services to a range of vulnerable Victorians

Find out more about reusable face masks for vulnerable Victorians.


Access a free mask

Masks are now available for all Moreland residents.

If you are having trouble getting a mask, or you are a vulnerable Moreland resident you can all the Community Connector Moreland phone line on 8311 4140 or email casi@moreland.vic.gov.au

You must carry a face mask with you when you leave home, and wear the mask in the areas listed above on this page.

Learn more about the current COVID-19 restrictions and health advice by visiting the Department of Health and Human Services website.