Contact us

Opening hours

Monday to Friday, 8.30 am - 5 pm
Closed: public holidays

Enquiries and requests

Phone: (03) 9240 1111

Emergency: (03) 9240 1111 (24 hours). If the issue is urgent, such as a dog attack, fallen tree, or footpath damage.

Report an issue

Report an issue, request a service or give us feedback. After submitting the form you are provided with a request number.

TTY: phone 133 677 then ask for 03 9240 1111
Speak and listen: phone 1300 555 727 then ask for 03 9240 1111
Internet relay users: connect to the National Relay Service then ask for 9240 1111
Fax: (03) 9240 1212
Postal address: Locked Bag 10, Moreland Vic. 3058 Australia

Submit application documents or information Use this form only to send Council application documents or information. Do not use this form to report an issue.

Third-party apps: If you are reporting an issue to Council using a third-party app or website, we ask you to use Council Online Services or to contact us directly.

Customer Service Centres

Council offices are located at the Moreland Civic Centre, 90 Bell Street, Coburg. 

You can also ask about Council services and make payments at the: 
Brunswick Customer Service Centre, 233 Sydney Road, Brunswick, and 
Glenroy Customer Service Centre, 796N Pascoe Vale Road, Glenroy.

Social media

Like us on Facebook

Follow us on Twitter

Browse our YouTube channel

Languages and interpreters

Language Link is Council's free multilingual telephone information service. You can phone to connect to Council through a telephone interpreter or listen to information.

Arabic 9280 1913 Arabic
Chinese 9280 1910 Cantonese
Greek 9280 1912 Greek
Hindi 9280 1918 Hindi
Italian 9280 1911 Italian
Mandarin 9280 0750 Mandarin
Punjabi 9280 0751 Punjabi
Turkish 9280 1914 Turkish
Vietnamese 9280 1915 Vietnamese
 Other languages 9280 1919  

Media enquiries

For all after hours media enquiries that relate to Council, phone Marco Bass, Manager Marketing and Communications, on 0481 000 614.

Complaints about Council services

Moreland City Council is committed to providing quality services to the community. See complaints about Council services for information about how to make a complaint or provide feedback.


Whistleblowers provides information on whistleblowing, reporting processes and contact details for whisteblowers.

Victorian Charter of Human Rights and Responsibilities

Council complies with the Victorian Charter of Human Rights and Responsibilities. Read the Human Rights and Responsibilities Act 2006.

Council assesses the implications of Council meeting and Urban Planning Committee meeting reports against the requirements of the Charter.


Moreland ABN: 46 202 010 737