Glenroy Customer Service Centre

Glenroy Customer Service Centre is at 796N Pascoe Vale Road, Glenroy.

At a Customer Service Centre you can ask about Council services, pick up information and make any Council payment including rates, permit fees, dog and cat registration and parking fines.

We take cash, cheque, credit card and EFTPOS.


Monday to Friday, 8.30 am - 5 pm. Closed public holidays.

Parking and transport

A limited amount of time-restricted parking is available in Pascoe Vale Road, Wheatsheaf Road and Post Office Place. Off-street parking is accessible from Belair Avenue and Lytton Street as well as Dowd Place.


There is a bus stop on Pascoe Vale Road.

Take bus routes:

  • 513 Glenroy to Eltham
  • 534 Merlynston to Glenroy via Hartington Street and Melbourne Avenue
  • 536 Gowrie to Glenroy via Hartington Street and Melbourne Avenue, and
  • 542 Roxburgh Park to Oak Park Via Lytton Street and Belair Avenue.


Glenroy Station is a 5-minute walk. It is on the Broadmeadows train line.


Bicycle parking is available on Pascoe Vale Road and throughout Glenroy Shopping Centre.

Council contact details

Phone: (03) 9240 1111
This number will divert to an after hours emergency number. 
Fax: (03) 9240 1212
Postal address : Locked Bag 10, Moreland Vic. 3058 Australia

Report an issue

Report an issue, request a service or give us feedback. After submitting the form you are provided with a request number.

Send us a message: Use this form to send Council information. Do not use this form to report an issue to Council.

TTY: phone 133 677 then ask for 03 9240 1111
Speak and listen: phone 1300 555 727 then ask for 03 9240 1111
Internet relay users: connect to the National Relay Service then ask for 9240 1111.